1. Do you accept COM (Customer's Own Material) orders? How much do you charge? How much fabric will you need to make my chair?
2. Can I purchase replacement cushions and frame covers? If so, how much do they cost?
3. Can I purchase your fabric by the yard?
4. One of our wood stretchers has broken. Can you replace it?
5. How much would it cost to replace the wooden arms of our chair?
6. Where can I sit in your furniture? Is there a showroom near where I live?
7. I need to sit in furniture before I buy it. How do I get around this?

1. Do you accept COM (Customer's Own Material) orders? How much do you charge? How much fabric will you need to make my chair?
Yes, we accept COM orders. Prices are the same as for Price Code 1. We normally require fabric that is 54" wide. We will need the following yardage depending on your model:

2. Can I purchase replacement cushions and frame covers? If so, how much do they cost?
We sell replacement cushions and frame covers (slings) for all of our products. Please call us at 800-451-7247 for prices.

3. Can I purchase your fabric by the yard?
Yes. Please call for prices.

4. One of our wood stretchers has broken. Can you replace it?
We will replace any defective part. Please mail the part to us with an explanation of the problem. We will typically replace failed stretchers and hardware for no charge.

5. How much would it cost to replace the wooden arms of our chair?
See Table 3 below for prices of new wood parts:

6. Is there a showroom in my area that carries your furniture?
We get this question often! Unfortunately, we are a small company, and our marketing choice is to sell direct to our customers through mail order. Furniture stores typically mark up prices by 100-150%. By selling direct to the customer, we pass the savings on to you.

We have only one showroom, and that is at our workshop in Gloucester, Massachusetts. For those who can't travel easily to visit us in person, we suggest that you spend some time in our "virtual showroom", ie this website. Feel free to call us toll-free at (800) 451-7247 if you have any questions. We will do our best to help you decide which piece of Brigger furniture is right for you.

7. I need to sit in furniture before I buy it. How do I get around this?
Thousands of our customers have bought our furniture without first sitting in it, and many have come back for more. We are a small company dedicated to personalized customer service. If you are unsure which size or model is right for you, call us toll-free and we will help you to find the best solution. We make a quality product, and back it up with a 30-day money-back guarantee and a lifetime warranty.